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How do I get technical support?

If you are in need of Technical support with components you have bought from us, please complete the form below.

We supply hardware and unless you have bought a fully assembled system we cannot provide you with the advance knowledge on how to install the parts you have bought from us.

The Industry average on component failure rates is 1% or less , and in many instances hardware is wrongly diagnosed as “faulty” by customers due to their inadequate knowledge.

We urge you to read the manual and consult the web for knowledge on how to install your components before making contact with us to ensure an efficient handling of your enquiry.

We are here to help and understand your needs for help. We urge that a Technical Support ticket is only raised as a last resort by yourself. 

For details on returning a faulty item to us please see our Returns and Refund Policy here

Any communications sent that are not Technical related will be ignored from this contact form. this is for Technical help only.

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